No model training on uploads
Customer source documents are used to generate the requested training output, not to train foundation models.
Security and data handling for source documents.
Leap is built for reviewable SOP and policy training. This page gives buyers the short version of how uploads, generated outputs, subprocessors, deletion, and rollout approval are handled.
Private uploads and project records
Customer source files, project records, and account data are scoped to the customer workflow. Access is limited to product operation and support.
Render media delivery
Render-time narration, extracted images, and generated media may use unlisted public-read asset URLs so the video and SCORM pipeline can play them. Do not upload secrets that should never appear in training output.
AWS us-east-1 infrastructure
The application pipeline runs on AWS infrastructure in us-east-1 with Supabase for application data.
Review before rollout
Leap generates a draft package. Your SME, Quality, legal, or client reviewer stays responsible for approval before assignment.
Retention and deletion
Uploaded files and generated outputs are retained while the account is active. Project deletion is available inside Leap; full account deletion requests are handled within 30 days.
Subprocessors and vendor review
Leap uses Supabase, AWS, Vercel, Stripe, Resend, and AI infrastructure to operate the service. A current subprocessor and security overview is available before sensitive transfer.
Procurement path
Annual contracts, purchase orders, W-9 requests, vendor questionnaires, and LMS import review are handled through guided review.
Security review packet
- Subprocessor list and data-flow overview available before sensitive transfer.
- DPA, W-9, purchase order, and annual contract requests handled by founder review.
- Account deletion requests handled within 30 days. Project deletion is available inside Leap.
- Leap is not currently SOC 2 certified. Security posture is documented directly for buyer review.
Procurement or security review?
Email sid@askleap.ai with subject [security]. For annual contracts, purchase orders, W-9 requests, or LMS import review, book a 15-minute call.